Project: Triggering Adaptive Changes in Mobile Process Operations

Partner: ABB
Dates: - Present
Description: In partnership with ABB Canada, we seek to increase understanding of applying adaptive automation to complex workplace. The application context is mobile applications and services to support knowledge workers in the process industries. We will extend the Ecological Interface Design framework to determine appropriate cues to trigger changes based on the state of the process or automation and the state and location of the worker. Through experimentation we will investigate the impact of adaptive human-machine interfaces on task efficacy, ease of use, operator acceptance, and development and maintenance of operator expertise. The work will contribute to the academic understanding of the interaction challenges, design methods, and performance benefits of adaptive interfaces.
The project will deliver innovative mobile interaction concepts, coupled with end-user evaluations, to the world's largest controls company. A range of Canadian industries could benefit from deployment of the new knowledge.
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