Project: DCIEM 93 — Human Factors Design Guidance: Matching the Advice to Designer's Questions

Partner: Defence and Civil Institute of Environmental Medicine (DCIEM)
Dates: September 1993 - March 1994
Participants: Burns, C. M., Christoffersen, K., Pawlak, W. S.
Description: This project addressed concerns regarding the extent to which human factors (HF) information has been incorporated into systems design. A four month field study of HF design in industry was conducted to gain an understanding of the constraints and challenges facing designers. HF designers in industry were surveyed to learn their judgements of the value and cost associated with typical HF handbook information. This project also involved two studies of handbook usage. Results indicated that current HF handbooks may not be providing the information that designers need. It was found that the design process, in this case, was highly constrained with many interactions with designers from different disciplines. Solution concepts appeared early in the design process and in a holistic manner, suggesting that design prototypes and other context-rich sources of information may better support these designers.
Publications:

Vicente, K. J., Burns, C. M., & Pawlak, W. S., "Better handbooks, better design," Ergonomics in Design, vol. 6, no. 2, pp. 21-27, 1998.

Vicente, K. J., Burns, C. M., & Pawlak, W. S., "Muddling through wicked design problems," Ergonomics in Design, vol. 5, no. 1, pp. 25-30, 1997.

View PDF Burns, C. M., & Vicente, K. J., "A participant-observer study of ergonomics in engineering design: How constraints drive design process," Applied Ergonomics, vol. 31, pp. 73-82, 2000.

Burns, C. M., & Vicente, K. J., "The value of human factors handbooks to human factors designers in the nuclear industry," Proceedings of the 1996 American Nuclear Society International Topical Meeting on Nuclear Plant Instrumentation, Control and Human-Machine Interface Technologies, pp. 679-681, 1996.

Burns, C. M., and Vicente, K. J., "A framework for understanding interdisciplinary interactions in design," Proceedings of DIS 95: Symposium on Designing Interactive Systems, pp. 97-103, 1995.

Pejtersen, A. M., Sonnenwald, D. H., Buur, J., Govindaraj, T., and Vicente, K. J., "The design explorer project: Using a cognitive framework to support knowledge exploration," Proceedings of the 10th International Conference on Engineering Design, vol. 2, pp. 419-429, 1995.

Burns, C. M., and Vicente, K. J., "Experiences in design: The case for design driven human factors," Proceedings of the 12th Triennial Congress of the International Ergonomics Association, Volume 4, pp. 28-31, 1994.

Burns, C. M., and Vicente, K. J., "Designer evaluations of human factors reference information," Proceedings of the 12th Triennial Congress of the International Ergonomics Association, Volume 6, pp. 295-297, 1994.

Christoffersen, K., Pawlak, W. S., and Vicente, K. J., "A comparative study of the effectiveness of human factors design handbooks," Proceedings of the 12th Triennial Congress of the International Ergonomics Association, Volume 6, pp. 292-294, 1994.

View PDF Pejtersen, A. M., Sonnenwald, D. H., Buur, J., Govindaraj, T., and Vicente, K. J., "The design explorer project: Using a cognitive framework to support knowledge exploration," Journal of Engineering Design, vol. 8, pp. 289-301, 1997. (Invited)

View PDF Burns, C. M., Vicente, K. J., Christoffersen, K., and Pawlak, W. S., "Towards viable, useful, and usable human factors design guidance," Applied Ergonomics, vol. 28, pp. 311-322, 1997.

View PDF Burns, C. M., and Vicente, K. J., "Judgements about the value and cost of human factors information in design," Information Processing and Management, vol. 32, pp. 259-271, 1996.

View PDF Vicente, K. J., Burns, C. M., & Pawlak, W. S. (1993). Egg-sucking, mousetraps, and the tower of babel: Making human factors guidance more accessible to designers (CEL 93-01). University of Toronto, Toronto, Canada.

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